March 17, 2017
Flight Review: United Business Chicago-Punta Cana on a 767

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I was scheduled to fly from Chicago (ORD) to Punta Cana (PUJ), Dominican Republic this past Tuesday-right when winter storm Stella hit the country and dropped 18 inches of snow across New England. Thousands of flights were canceled but luckily I just had to deal with a 30 minute delay. My flight time was a couple hours after the storm hit Chicago so I was spared.

 

I was booked to fly in the equivalent of domestic United first class, but the storm led United to swap the plane for an internationally configured 767 with lie-flat business class seats. The bedding had the same Saks Fifth Avenue sheets and pillows as international business class, but we didn’t receive the new Polaris food and beverage service. This was my first time trying the new Saks Fifth Avenue products and I loved them! Everything was so soft and we received a full sized pillow along with a second smaller pillow.


The seats have good sized in flight entertainment monitors which are easy to control, but they’re definitely starting to get dated and can use a refresh. Every seat also came with power outlets and headphones.


For lunch I had the tandoori chicken. The overall meal was fine by airplane food standards but nothing to go crazy over. Although considering economy gets peanuts (literally), this was leagues better than coach. My favorite part was the pretzel 😉

 

The flight attendants on this flight were friendly and provided great service. I even got to nap for about an hour on a 4.5 flight hour in my lie-flat seat. My only complaint is the 2-1-2 configuration of this aircraft. I had a window seat and had to climb over my seat mate to get out. United just started introducing its new Polaris aircraft with direct aisle aircraft for every seat-but it will be years before its available across their fleet. Here’s to hoping United can roll out their improved cabins faster .

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