February 8, 2018
Hotel Review: Westin Al Habtoor City Executive Suite in Dubai

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I visited Dubai for the first time after spending a few days in Amsterdam this January. I booked a four night stay at the Westin Dubai Al Habtoor City hotel (Dubai has two Westin hotels). Since this was a cash booking at a Starwood property, I earned quite a lot SPG points. The property is located near the center of Dubai. It’s about a 20 minute Uber ride from most destinations in the city.


Check-In



There were three agents working the check-in desks when I arrived at the hotel around midnight. Shortly after it was my turn to check-in, a line started forming behind me (I guess a lot of flights got in around the same time). Despite this, the employee assisting me took the time to explain the hotel’s features (restaurants, pool, spa, etc) and didn’t just rush through the process.


One of the best perks of Starwood Platinum status is guaranteed upgrades to standard suites, based on availability. Unfortunately, many properties outright lie and say they don’t have any available when they actually do. So it was a pleasant surprise when the agent told me he’d upgraded me from a Deluxe Room to an Executive Suite without me even having to ask. That’s exactly how service should be done at all Starwood hotels. He even exceeded the requirement by putting me in an Executive suite over a Standard suite.


Room


Living Room


My suite was massive. It measured 700 square feet and came with a living room, bedroom, two bathrooms, and a spacious walk-in closet. It certainly felt strange taking up a suite this large by myself. I ended up paying $160 per night for a suite which normally costs $400-$500, so I was pretty thrilled.


Bedroom


Westin’s “Heavenly” beds are unbelievable comfortable. This one certainly didn’t disappoint. I slept like a baby (not the crying kind, the kind which actually sleeps).


Master Bathroom


The bathroom had notable amenities like toothbrushes, toothpaste, hair net, nail file, combs, bath salts, bath robes, and mouthwash.



The room on the left is a shower with a rainfall showerhead. The room on the right is for the toilet.


The master bathroom has a bathtub


Dining


Seasonal Tastes Buffet


There’s a few restaurants in the hotel. Cook Hall on the ground floor serves American food, Il Capo serves Italian cuisine, and Seasonal Tastes is a buffet with a wide range of food. I ate at the buffet a few times and also tried the Westin’s room service.



The breakfast buffet is massive. There’s lots of seating areas and many kinds of breakfast food.



They served the standard American breakfast spread-sausages, potatoes, eggs, omelets etc. They also had an Arab section and Indian section.



There was a chef making custom order Indian food.



Fresh juice, coffee, and tea are a staple at Westin buffets. There were also freshly prepared bakery items like muffins and croissants, as well as sweet items like crepes, waffles and pancakes.


I loved the buffet. There was a lot more food that what I posted here and it was all well prepared. A note about the room service though. While the room service food tasted fine, it arrived 15 minutes after the quoted time both times I ordered.


Lounge



The Westin has a gorgeous lounge with views of the city. All food and drinks are complimentary.



The breakfast spread is fairly limited-they have a small selection of American breakfast items. I would skip breakfast here and head to Seasonal Tastes, since I had free breakfast as an SPG Platinum perk. The lounge also put out a limited selection of snacks and small bites a few hours each day-again, the spread was fairly limited.


Gym

The Westin had one of the best hotel gyms I’ve seen. It appears I got so excited I forgot to take photos. The space was large, there was plenty of cardio equipment, but more importantly, there was plenty of free weights! The dumbbells went all the way to 100 lbs, they had free weight bars, and there was a squat rack.


SPA & Pool



The SPA was decent. I was the only person actually using the facility when I visited. I’d also label the massage as decent-not the best but it was fine.



There’s a large outdoor area with several small pools. It wasn’t hot enough in January to go for a swim but it looked impressive.



They have plenty of beds if you want to relax and tan.


Amenities



There were four complimentary bottles of water throughout the suite which were replaced every day as I used them. There was also complimentary tea and Keurig cups, but the Keurig machine didn’t work. There was a bowl of fruit waiting in my room when I checked in.


The Wi-Fi was great, but it disconnected every time I stopped using my device. It just feels cheap when hotels do that with Wi-Fi.


Overall Rating BIGER


Check-In: 5/5

Recognition of SPG status: 5/5

Room Comfort: 5/5

Bed Comfort: 5/5

Wi-Fi & Power Outlets: 4/5

Dining: 8.5/10

Gym: 5/5

Service: 8.5/10

 

Cumulative Rating: 9.2/10


Overall I was very impressed with this hotel. I’d have no problem booking or recommending it to others.


How to Pay


Featured Image Courtesy of Westin Dubai Al Habtoor City

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