November 17, 2017
Marriott Unveils its First “Smart Room” Prototype
As technology keeps growing more and more advanced by the day, the travel industry is beginning to implement new innovations into every aspect of the travel experience. Airlines are testing facial recondition boarding, Google just started selling Earbuds which can translate 40 languages in real time, Uber is working with NASA to build flying taxis etc. Marriott, the world’s largest hotel company, is teaming up with Samsung and Legrand to build the hotel room of the future.
Marriott is testing hotel room innovations at its “Internet of Things Guestroom Lab.” The new tech allows guests to interact with a virtual assistant and request things like a wake-up alarm, a yoga routine on a full-length mirror, additional housekeeping services, starting the shower at a specified temperature etc. Guests can interact with the virtual assistant with their voice or through an app. Marriot wants to use technology to create a personalized experience for each guest.
Guests will be able to customize everything before they arrive through their Marriott loyalty accounts. For example, you should be able to pre-set the room temperature, the lighting, whether the drapes should be open or closed, any addition pillows or blankets you may need etc. This sounds like a pretty cool innovation and it’s sure to appeal to millennials. Marriott expects to begin installing the new technology within the next five years.