October 25, 2016
United Polaris-New Lounges, Cabins, Service and more!

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Straight to the Point

Polaris is United’s newly redesigned international business class experience. I say experience because it comes with new Polaris lounges, new food and drink options on the ground and in the air, and of course new seats in the air! The first Polaris lounge will be opening December 2016 while the first aircrafts with Polaris seats will begin flying early 2017.


Polaris 30 Second Teaser


Polaris Lounges

  • United is introducing new Polaris lounges for its international business and first class passengers as well as its Star Alliance business sand first class passengers. These are distinct from its existing, let’s them it mediocre, United Club lounges.
  • Nine Polaris lounges have been announced in the following locations: Chicago, Houston Intercontinental, Los Angeles International, Newark, San Francisco, Washington Dulles, Hong Kong, London Heathrow, and Tokyo Narita.
  • The Chicago Polaris will be the first of the new lounges to open in December 2016, with the following being rolled out over the next few years.
  • The lounges will have table service dining, menu options, and a buffet with cold and hot food.
  • Like its existing lounges, Polaris lounges will come with showers.
  • A limited number of daybeds will be available for travelers to catch up on much needed sleep!

Preview Polaris Lounges and In-flight experience here :


Polaris in the Clouds

  • Every seat is supposed to be forward facing, have direct-aisle-access and be fully lie-flat.
  • Seats will be a 1-2-1 configuration and offer a ‘Do Not Disturb’ option you can switch on and off.
  • Adjustable privacy divider between seats.
  • Up to six feet six inches of sleep space when fully reclined.
  • Custom bedding designed by Saks Fifth Avenue.
  • Redesigned meal service.
  • Complimentary pajamas on flights over 12 hours.
  • Seats come with an optional mattress cushion and ‘gel-cooled’ pillow.
  • 16 inch TV screens at every seat
  • Mood lighting at every seat

Image Source: United

Image Source: United


My Thoughts

  • This looks like a huge improvement over the current United business class product. The new Polaris lounge experience looks great and I’m happy they’re finally introducing hot meals and daybeds, something international airlines have been doing for a long, long time in their lounges.
  • The in-flight cabin refresh also looks like a huge improvement that should at least bring United up to par with its Star Alliance partners actually looks superior to some Star Alliance partners.
  • Overall I’m thrilled with these changes as United’s current business class is frankly just embarrassing compared to its competition.
  • I look forward to trying out United Polaris! Remember, you can book one-way international business class flights for 70,000 United miles.
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